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Are You Falling for These 6 Customer-Centricity Myths?

Vision Edge Marketing

Some think customer-centricity is only for technology companies like Apple or only for B2C, e.g., Amazon. These include metrics to assess the impact of preference, customer retention, take rate, customer experience, and innovation on your company’s market share. Not just for some industries, or business models.

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26 A/B Testing Examples to Inspire Your Next Test

Convert

You’ll end up wasting resources testing something that doesn’t work with your unique business model, audience, and brand. One variant resulted in a 14% better take rate. Or are they holding back a better customer experience that could lead to higher conversion rates? Star Ratings vs No Star Ratings.