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6 Customer Service Trends You Can’t Ignore in 2020

Single Grain

If customers like buying on social media, they want businesses to be available for service there, too. Voice-enabled chatbots like Amazon Echo and Google Home are also growing rapidly, as voice search slowly takes over display search. Dive Deeper: The Complete Guide to Getting Started With Website Personalization.

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B2B Category Creators Episode 9 Transcript

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Before that, I found a company called Insightera which is about website personalization. And so they had all these IT folks calling Gardner and Forrester and complaining, and she said that was their hack. Nobody was buying it. It’s about product experience management. That company got acquired by Marketo.

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B2B Category Creators Episode 8 Transcript

Metadata

Before that, I found a company called Insightera which is about website personalization. And so they had all these IT folks calling Gardner and Forrester and complaining, and she said that was their hack. Nobody was buying it. It’s about product experience management. That company got acquired by Marketo.

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B2B Category Creators Episode 8 Transcript

Metadata

Before that, I found a company called Insightera which is about website personalization. And so they had all these IT folks calling Gardner and Forrester and complaining, and she said that was their hack. Nobody was buying it. It’s about product experience management. That company got acquired by Marketo.