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9 Benefits of a CRM System in B2B Marketing & Sales

Valasys

Elmo Lewis first mapped the customers’ theoretical journey & proposed the AIDA (Awareness, Interest, Desire & Action) model. According to a study by Salesforce.com, CRM can improve customer retention by up to 27%. When it comes to B2B marketing, analyzing the customers’ journey can be really difficult.

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60 Marketing Acronyms Every Industry Pro Should Know

Hubspot

AIDA: Attention, Interest, Desire, Action. Examples: Salesforce.com, Google. That''s why we curated 60 of the most common marketing acronyms into an epic glossary you can skim, study, or bookmark and save for later. The more you know, the more likely you''ll be able to understand and participate in conversations going on around you.