Remove Adwords Remove Narrowcasting Remove Service Remove Television marketing
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Why Social Media Really Matters

Customer Experience Matrix

Some of this may be due to the fact that it’s much easier to buy search advertising (think Google AdWords ) than other types of online ads. Today it is represented primarily by television. database marketing, or, more poetically, narrowcasting. At most they ask for service if there’s a problem. Date it from 1985 to 1997.