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Social Pros 8 – Ian Greenleigh of Bazaarvoice

Convince & Convert

They talk about white papers at the top of the funnel and then buying guides and RFP guides a little further down the funnel. Is that ultimately how your results are evaluated, or do you look at customer retention or customer cross-sell/up-sell? They’re strategic, too.

article thumbnail

Social Pros 8 – Ian Greenleigh of Bazaarvoice

Convince & Convert

They talk about white papers at the top of the funnel and then buying guides and RFP guides a little further down the funnel. Is that ultimately how your results are evaluated, or do you look at customer retention or customer cross-sell/up-sell? They’re strategic, too.