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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Here is some research that shows as little as 4% of your customers are actively advocating your brand: [link] The good news is that as marketers, we at least have inexpensive, accessible data through the social web to learn about this. This strategy builds WOM like you wouldn't believe.

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Social Media is the Servant of Strategy, Not the Master

Convince & Convert

Years ago, they were created over time through news stories and ad placements and customer activity. This resonates with me, since I've been saying for a while now, “Stripped down to its essentials, new media marketing is about participating in the conversations that will go on with or without us.&#

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Whether you’re spending millions per year on marketing, or less than $50,000, your proclivity toward being active on Facebook, Twitter, Linkedin and YouTube is strikingly similar. First, marketers of all stripes seem to have accepted (for now) that social media in large measure = Facebook, Twitter, Linkedin, YouTube and blogs.

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Is Social Media Too Big For Its Britches?

Convince & Convert

Second, the social media tools and destinations will inevitably change, but considering 83% of online Americans are active in social media, and there are 425 million people with Facebook accounts, I think we’re past the lava lamp stage.