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The new blueprint for customer experience: Always on, always listening

Martech

To earn loyalty amid endless options, brands must deliver value through relevance and anticipation in the moment. This article reveals how to implement the technologies and strategies necessary to understand, align and act on individual customer contexts for situational engagement. AI and automation make this achievable.

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Laying out the Benefits of an Omnichannel Marketing Strategy

QuanticMind

Such platforms include: Social media Email lists Mobile apps Cookies Device IDs Online shopping cards Point-of-Sale (PoS) systems TV and Radio Loyalty programs Other offline media. Every year there are new marketing strategies and approaches to start investing in. They’re actually quite different. .

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What is Identity Resolution? Definition, Process, Advantages with Examples

Martech Advisor

The primary use-cases for identity resolution are in adtech and martech applications for customer acquisition, engagement, retention and loyalty. Fragmented identities : customers engage across various channels and touchpoints on numerous devices. Who needs Identity Resolution, Why and When? Challenges, Use Cases and Examples.

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16 marketing automation platforms your organization should consider

Martech

Marketers can build individually personalized content quickly through a drag-and-drop Email Builder, from scratch or from a template, execute and monitor all aspects of their campaign directly; helping boost engagement, loyalty and customer lifetime value. Here is our list, which is organized alphabetically and not in any order of importance.

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Top 10 Customer Data Platform (CDP) Software Companies for 2020

Martech Advisor

A Customer Data Platform (CDP) is defined as a software system that helps present a unified, persistent and updated view of an individual customer, based on data from interactions across multiple channels, platforms, and devices. What Is a Customer Data Platform (CDP)?