Social CRM: The Latest Evolution for Managing Customer Relationships
Adobe Experience Cloud Blog
JUNE 27, 2010
Attract prospects online who are searching for answers to business challenges by providing relevant content and information. Social CRM isn’t just about bolting on a new plug-in to your system like a new air foil on your minivan, but instead a new way of doing business,” Jeremiah Owyang wrote in a recent blog post on his Web Strategy blog.
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