2010 2011 Godaddy Personalization 
Atomic Reach
JANUARY 3, 2019
In 2010, Robert Rose founded The Content Advisory, an education, consulting and research group of The Content Marketing Institute. In 2003, he founded SEOMoz, in 2011 he co-founded Inbound.org, and in 2014 he came back to the SEOMoz (now known as Moz) to further contribute to its development. Find her on Twitter & LinkedIn.
Customer Experience Matrix
FEBRUARY 17, 2011
Other entry points: accounting software like Intuit Quickbooks, email clients like Microsoft Outlook, personal productivity suites like Microsoft Office, Web hosting companies like GoDaddy , and of course CRM like Salesforce.com.) I put "social CRM" in quotation marks because I personally am not quite sure what it really means.
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