Customer Experience Matrix

JANUARY 5, 2010

At least three vendors added or enhanced features to use IP address to identify the company of anonymous Web visitors, and/or to look up prospect names and other data about those companies in directories such as Jigsaw and Hoovers. So much for 2009. I won’t name those three because the other vendors may have similar capabilities.

Marketing Automation Services 120

Marketing Automation Services Manticore Market2Lead Marketing Automation 120

Customer Experience Matrix

JANUARY 7, 2010

2009 was a year of tremendous growth for demand generation systems (a.k.a. We can also be confident that the feature trends I described in my review of 2009 will continue: better support for social media, greater access for sales departments, and more flexible reporting. business-to-business marketing automation. What will 2010 bring?

Demand Generation Agencies 120

Demand Generation Agencies Demand Generation Marketing Automation Services Work Management 120

Customer Experience Matrix

DECEMBER 29, 2009

The report shows both known and anonymous visitors and lets users connect directly with external databases including Hoovers , Jigsaw and Zoominfo to look up additional information. LoopFuse was founded in 2007 although it was largely in stealth mode through early 2009. The company currently has more than 50 paid clients.

Loopfuse 120

Loopfuse Demand Generation Agencies Demand Generation Demand 120