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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

An Enormous Opportunity The huge (and expanding) reach of social media, and its relatively low cost (at least from a production fees perspective) makes it an incredibly attractive proposition for marketers. Forrester Research shows that from 2009-2014, U.S. Remember, the most important customer of EVERY company is Google.

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Is Social Conversation a Myth?

Convince & Convert

Google Wave was the closest we’ve come, and that got killed off faster than the new Knight Rider TV show. You simply can’t get that from any other channel. Absolutely not. We can’t continue jamming a square peg in a round hole hoping it will eventually fit, and then being frustrated when it doesn’t.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Whether it be discovered as a blog post via Google search, a video via YouTube or through an archive of indexed Tweets — we want the content we are looking for, when we are looking for it. This means the best kinds of marketing content need to be findable by Google (and the others), properly tagged, and optimized for search engines.

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Is Social Media Too Big For Its Britches?

Convince & Convert

. “Social media&# will change customer service more acutely than it will change marketing. Social CRM (customer relationship management) is the emerging discipline of providing personalized helpful, meaningful service and support using social channels like Twitter (and increasingly, Facebook ). Whatchew Talking Bout?

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4 Reasons the Social Business Evolution Starts Now

Convince & Convert

The social media community is starving for a viable way to track customer behavior throughout all social outposts (as evidenced by the massive number of retweets for this post I mentioned recently about a new way to tie Google Analytics to your Facebook fan page ). link] Evo Terra That seems to be the angle Google has taken with Buzz.

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