Why brands keep emailing you to ask how you feel about them
The Customer
AUGUST 30, 2019
Business Insider ran an article last year about how “Stores ‘bludgeon’ their customers ‘to death’ with emails.” the brands seem to plead with increasing frequency. they’d been automatically added to the list after making a purchase, or been lightly conned with a pre-checked box). Brand emails can be controversial.
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