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Crunchy, salty, nutritious news & views on B2B marketing for technology companies | Velocity - the B2B marketing acceleration agency for technology companies

Online Marketing Institute

The sheer pace of technology change means we constantly push the barriers back. … Read more… Doug Kessler | December 23rd, 2008 | 3 comments Papa’s got a brand new bag, maaan. No two projects are ever the same. A great example from a drop-down menu in a Royal Opera House web form: That’s just a small sample.

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How to Tackle Real-Life Social Media Customer Service Obstacles

Hubspot

Perhaps one of the biggest barriers to brands opening up their social media accounts to customer service is the mixed messages to fans and followers. Which brings us to our third method of getting over the social customer service security barrier -- you can simply use social media as a customer service monitoring and routing mechanism.

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Best Social Media Stats and Market Research of 2010 (So Far)

Webbiquity

Awareness of Twitter has explded; 87% of Americans said they were “familiar with&# Twitter in a poll taken earlier this year, versus just 5% in 2008. By 2014, Forrester predicts that social media spending will be higher than that for both email and mobile, though still much smaller than search and online display advertising.