Why Social Media Really Matters
Customer Experience Matrix
SEPTEMBER 9, 2009
Of all that research I mentioned last week , two pairs of facts stood out. If you’ve been wondering why Google should be concerned about Twitter and Facebook , that’s your answer. database marketing, or, more poetically, narrowcasting. I’m being arbitrary but let's date it from 1998 to 2007. Date it from 1985 to 1997.
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