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10 New Year’s Resolutions to Improve Customer Experience

Kapost

I’m perfectly qualified to be your personal customer data trainer! My friends at Kapost invited me to share my top marketing and sales technology steps to optimize customer experience in B2B SaaS. But, I promise you that if enrichment is done properly, it will lead to faster deal velocity and a better overall customer experience.

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60 Marketing Acronyms Every Industry Pro Should Know

Hubspot

But some acronyms have multiple meanings, even industry-specific ones, and sometimes Wikipedia doesn''t do them justice. Examples: Salesforce.com, Google. The four criteria sales reps use to qualify prospects. You can decide if a given action is a lead or a sale. CPL: Cost-per-Lead.