Getting Closer to My Usability Ratings
Customer Experience Matrix
FEBRUARY 26, 2009
But I also knew that some of the vendors focused on complex programs ( Market2Lead , Marketbright and arguably Silverpop/Vtrenz ) embed similar-looking list-style campaigns within a larger flow logic. The question was why those systems should not also be rated as easy for simple projects—because, at least in my opinion, they are not.
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