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The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

More Customers Expect Faster Responses Now Customers expect brands to respond to their messages and complaints quickly. And the trends suggest that more customers want faster response rates. Additionally, 1 in 3 customers appreciate a response to negative feedback within at least 3 days.

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Hard Data to Justify Your Marketing Automation Investment

Customer Experience Matrix

It includes five pages of properly sourced industry statistics from Aberdeen , Forrester , Gartner and SiriusDecisions. The Heart of Growing Conversion Rates," 2008): Best in Class Average % higher Inquires to Marketing Qualified Leads (MQLs) nearly 10% 3.9% Statistics include: • 16.5%

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300+ Digital Marketing Stats to Drive Your Marketing Strategy

Marketing Insider Group

We’ve sorted these statistics into clear, relevant categories, capturing the essence of digital marketing and consumer trends. Martech) The US Bureau of Labor Statistics forecasts a 10% annual increase in employment for marketing managers over the next eight years. Syndacast) Only 6.9% billion by 2026.

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30 Thought-Provoking Lead Nurturing Stats You Can't Ignore

Hubspot

Source: Gartner Research) Tweet This Stat. Source: Gartner Research) Tweet This Stat. 26) Lead nurturing emails get 4-10 times the response rate compared to standalone email blasts. Were you surprised by any of these statistics? (Source: Forrester Research) Tweet This Stat. Source: Aberdeen Group) Tweet This Stat.

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33 Stats That Paint a Picture of the Future of Marketing

Hubspot

And the statistics in this blog post are screaming it in our faces, telling us exactly where the future of our industry lies. Here are 33 statistics that give you a glimpse into where the future of marketing is headed! 1) Failure to respond via social channels can lead to up to a 15% increase in churn rate for existing customers.

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