Do Small Businesses Need Marketing Automation?
Customer Experience Matrix
SEPTEMBER 23, 2010
The replies are rolling in from the survey of vendor features that I mentioned last week. Reminder: you can upload the 150+ questions for your own RFP from www.raabguide.com.) In addition, most small firms have pretty basic needs, so even the “light” editions of full-featured products like Salesforce.com can be overkill.
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