How Different is Small Company CRM?
Customer Experience Matrix
OCTOBER 27, 2006
Access Markets International (AMI) Partners ( www.ami-partners.com ) published “Mid-Market CRM: Vendor Strategies for a New Frontier”, which found only 35% of mid-sized companies have an existing CRM installation. This study looked at several types of software, not just CRM. Click here for details. Click here for more information.
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