Document Facebook Loopfuse Twitter 
Customer Experience Matrix
DECEMBER 8, 2011
Neolane - posting: central panel to post tweets and Facebook updates - sharing: place sharing buttons on emails - tracking: measure clicks on links in system-generated posts.
LeadSloth
JANUARY 12, 2010
Matthew Quinlan , VP Field Operations, Loopfuse. Erik Bower, Co-founder, Marketbright (No Twitter). Social networks like Facebook and Linkedin will start to face customer defections as their networks get bogged down with marketing spam. Document the value of marketing for the executive leadership team. Marketing has none.
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