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How Customer Experience Management (CXM) will become Smarter in 2020

Valasys

Understanding your customers well & delivering personalized experiences inspires customer loyalty & evangelizes others about your brands via positive Word-of-Mouth-Marketing (WOMM). Read more on 8 Reasons why B2B Marketers Should Prioritize Word of Mouth Marketing (WOMM). Why Customer Experience Management is Important.

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How to Build Customer Loyalty with Content Marketing

Valasys

Customer Experience Optimization (CXO) strategy has evolved as a key brand differentiator in the year 2020. Content needs to be highly relevant & useful for a group of audiences. Read more on 8 Reasons why B2b Marketers Should Prioritize Word of Mouth Marketing (WOMM). billion in 2015 to $4.0 billion by 2020.

Loyalty 72
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AI for B2B Marketing: Roadmap for 2020

Valasys

They also inspire positive Word of Mouth Marketing (WOMM) by reflecting on the customer-centric approach of the marketers rather than a sales-driven perspective. One can segment their email lists in several groups so that customers can receive relevant messages leveraging the principles of artificial intelligence.

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10 tips to Architect Prevalent B2B Marketing Strategies for Optimized Sales Conversions in 2019

Valasys

Establishes brand equity & a brand resonance which differentiates the brands from their competitors. Several academic pieces of research advocate the proven effectiveness of WOMM in driving sales conversions & in managing brands’ reputations through omnichannel marketing endeavors. Builds grander customer loyalty.