Remove Customer Satisfaction Remove Opinions Remove ROMI Remove Word of Mouth
article thumbnail

B2B Sales and Marketing Terms: A Complete Glossary

Anteriad

Advocate marketing The combination of customer service and marketing to have customers satisfied. A satisfied customer is rewarded for the advocacy they perform for the company. Branding also applies to how the company communicates online with customers, personality, and culture.

article thumbnail

B2B Sales and Marketing Terms: A Complete Glossary

Anteriad

Advocate marketing The combination of customer service and marketing to have customers satisfied. A satisfied customer is rewarded for the advocacy they perform for the company. Branding also applies to how the company communicates online with customers, personality, and culture.

article thumbnail

90 CRO Tips from 42 Shopify Experts

Convert

But you can’t fully optimize for your customers without a mindset shift. It takes a culture of experimentation to really understand what your customers are looking for—and that begins with a willingness to ask the right questions and stay humble about the answers. Rafael Romis, Founder of Weberous Web Design.