CTR Loyalty Twitter WOM 
Hubspot
JUNE 19, 2014
Some systems also incorporate feeds from social media such as Facebook, Twitter, LinkedIn, and others. CTR: Clickthrough Rate. DM: Direct Mail, or Direct Message (Twitter). Direct Message: A message on Twitter used to get in touch with a Twitter follower directly and in private. CX: Customer Experience (See UX).
Hubspot
MARCH 10, 2016
15) Clickthrough Rate (CTR). Some systems also incorporate feeds from social media such as Facebook, Twitter, LinkedIn, and others. Learn more about how to use hashtags on Twitter, Facebook, and Instagram here.). The news feed on Twitter is called Timeline. 16) Closed-Loop Marketing. Learn more here. ). 64) News Feed.
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