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Why Influence Mining is the Next Gold Rush | social crm | Social.

Convince & Convert

Obviously this is a valuable metric but we are able to give companies a network value score to understand a person's word of mouth impact. Obviously this is a valuable metric but we are able to give companies a network value score to understand a person's word of mouth impact. Customer service?

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Social Media Lawsuits Protect Yourself From Them | Guest Posts.

Convince & Convert

Wikipedia has a good explanation of it ( [link] ). How to avoid a social-media lawsuit [link] [link] Evans Media Group RT @jaybaer Protecting Yourself From Social Media Lawsuits [link] [link] Dea Surjadi Good points RT @Ad_Chickadee: How to avoid a social-media lawsuit [link] [link] Joseph Manna Not necessarily; fair use still applies.

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Nuggets from Social Media workshops as of late. : Community Group Therapy

Buzz Marketing for Technology

Word of Mouth. Interviews & Speeches. online communities. Social Media. Uncategorized. Voice of Customer. and corporate HR. Why Community Matters. What others are reading. Influencer Marketing: An Oxymoron? Networking. advertising. blogcouncil. bookmarking. clearspace. consultant. crowdsourcing. culturechange. customerservice.

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60 Marketing Acronyms Every Industry Pro Should Know

Hubspot

But some acronyms have multiple meanings, even industry-specific ones, and sometimes Wikipedia doesn''t do them justice. CRM: Customer Relationship Management. At the simplest level, CRM software lets you keep track of all the contact information for these customers. WOM: Word-of-Mouth. Learn more here.