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Dueling Strategies: Adobe and Oracle Take Opposite Paths to Customer Experience Management

Customer Experience Matrix

Nor does Adobe manage the underlying customer database, marketing campaigns, or deep analytics. The announcement also included beta versions of tools for social engagement, online enrollment, and agent workspaces. Otherwise, Adobe expects even digital content such as emails to be delivered by third party products.

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Demandbase: A New Twist In The Lead Management Automation Market

Online Marketing Institute

As a front end lead generation technology, vs. a traditional lead management or automation solution, Demandbase is aligning to "push" the most qualified business contacts from the highest potential businesses directly to the desktop, Inbox, CRM or marketing system - whatever is most important to the customer.

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MarketingPilot Offers Integrated Marketing Management for Mid-Size Companies

Customer Experience Matrix

To give you an idea of the scope of MarketingPilot, here is a set of headings from its Web site: Alerts - Analytics/Performance Measurement - Approvals - Budgets - Calendars - Campaign Management - Collateral Management - Contract Management - CRM - Digital Asset/Document Management - Direct Marketing - Direct Response - Editions - Email Marketing (..)

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Entiera Offers Consumer Marketing Automation Software as a Service

Customer Experience Matrix

My template for demand generation systems includes outbound email, landing pages, lead scoring, nurturing campaigns, and CRM integration, while my template for (consumer) marketing automation has planning, project management, content management, execution, and analysis. This means I apply different standards to evaluate them.

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B2B Lead Management Market Heats Up

Online Marketing Institute

My bet is on lead management growth because B2B marketers need to fully embrace online marketing as their primary way to engage and educate buyers. They need a platform that fits together with their CRM/SFA systems but separately helps them to identify and sort the best leads from the rest and to nurture those not yet ready to buy.

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Numeric Scoring: The Key To Lead Management Success

Online Marketing Institute

The visitors who qualify as a lead, are inserted into the CRM and then followed up by calling or emailing. We use a web service for revealing the company name of the visitors on our website. Simple and practical as these companies are already interested. Posted by: John Stewart | May 02, 2008 at 01:18 PM Compelling post Lara.