Measuring Customer Experience for B2B Marketers
Oktopost
JANUARY 12, 2021
Peter Drucker once said, “ Quality in a service or product is not what you put into it. The relationship for B2C consumers is often short-lived, though brand loyalty does exist (for example, Apple). . Tracking leads stemming from ads and their cost-per-acquisition (CPA) is instrumental in determining an ad campaign’s ROI.
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