Your Employees Need a Common Vocabulary — A Good Taxonomy Helps
Salesforce Marketing Cloud
OCTOBER 4, 2022
While my cousin quickly adjusted and added “tech” to her lexicon, I noticed how many of us on Salesforce’s marketing and sales teams aren’t as nimble. Sometimes it could be a difference as slight as “Media and Communications” versus “Media & Communications.” A business uses a taxonomy to classify its content.
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