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The Ultimate B2B Marketing Glossary

Envy

Churn rate. When customers cancel subscriptions or stop buying from your company, they've churned. The Churn rate is the percentage of total customers who churn, and you'll track the churn rate to calculate overall CLTV and refine your marketing to retain these clients.

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6 Tips for Inbound Appointment Setting

Belkins

In many cases, basic models, such as the SWOT matrix , are enough to give you a clear view of your status. That includes building a profile of your business activity and rating it between 1 to 5. What should be included in your business activity profile? Does it cover your churn rate and other financial issues?

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The Power of a Strategy-First Mindset in B2B Marketing

Heinz Marketing

Define Your Ideal Customer Profile (ICP): Start by creating a detailed description of your ideal customer. SWOT Analysis: Conduct a SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis for each competitor. Churn Rate : Monitor the rate at which customers discontinue their relationship with your brand.