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CDP Overview: How We Got Here, Where We're Going, and What Could Get in the Way

Customer Experience Matrix

The earliest CDPs actually bundled the database building capability with an application. We later added a sixth point relating to two real time capabilities: access to individual customer profiles, for things like call centers and website personalization, and real time event triggers, for things like responding to dropped shopping carts.

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Top 24 A/B Testing Tools for 2024

Convert

AI roadmap: AB Tasty uses AI to automate parts of the optimization workflow and help with personalization and analytics. Shopify, WordPress, Mixpanel, Hotjar, Google Analytics) Support: Live messaging, phone, email, and knowledge base with more to come. G2 rating: 4.7/5