Blogger Knowledge Base Personalization SME 
SendX
OCTOBER 8, 2020
It’s a big organisation and that does bring in more layers to reach the right person to solve your query and makes it difficult to get a faster response. Advanced personalization and automation. And I personally know about support queries taking upto 2 days to get a reply. Limited integrations. Not suited for eCommerce.
Directive Agency
JULY 26, 2016
I have a small handful of SEO companies and individuals that I personally trust to do good work. I, personally, have listened to many of my colleagues’ claims about algorithm knowledge. Make sure that knowledge base is in the agency’s team. (3) Good SEO experts are often hybrids in terms of web knowledge.
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