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Marketer of The Month Podcast- EPISODE 107: Irish Tech Unicorn Intercom’s Co-Founder Des Traynor on Navigating Competition, Copycats, and Customer Acquisition

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And then inevitably, they run straight into a wall of reliability problems, service problems, support problems, like downtime, it’s like turns out operating like live chat and like operating chatbots and messengers and email and push and SMS and all that sort of stuff. And you should price that in when you make any decision.