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Can you do top-of-funnel marketing automation without CRM?

Biznology

Fortunately for SMB marketers, CRM is becoming main stream. There seem to be three different platforms vying for the role of ‘non-CRM marketing hub’ for SMBs. According to Salesforce.com , 92% of customer interactions happen on the phone. Call tracking vendors expect users to use a CRM. Call tracking hub. Chat-Based Hub.