From Like to Love: The Customer Journey
GreenRope
JULY 29, 2014
Once I find a brand that fulfills my needs and that I can trust, there is no switching. Just like dating, you don’t just commit to the first person you meet. Did you know that it takes a person seeing something 7 times for it to stick? Immediately thank them for their purchase via an auto-responder or personalized email.
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