Rev

JUNE 28, 2023

Identifying customer churn Customer churn (aka attrition or turnover) is the amount of customers that stop using a product or service over a period of time. High churn rates substantially decrease revenue, but having a strategy in place to act on early can change the odds of tipping the scale too far too fast to recover.

Customer Satisfaction 78

Customer Satisfaction Lead Ranking Lead Scoring Loyalty 78

Single Grain

NOVEMBER 16, 2023

Here is a sample of a SaaS customer journey map: Identify Touch Points : Pinpoint the various touch points where your audience interacts with your brand, from the initial discovery to ongoing usage. SEO Advantages: Maintaining a strong online presence is heavily reliant on Search Engine Optimization.

Paid Content 98

Paid Content Enterprise Management Webinar Metrics Work Management 98

seo.co

FEBRUARY 14, 2023

If your churn rate is too high, even a marketing strategy with a high propensity to generate new traffic and customers will fail. Just take a look at this random sampling of specialized CRM SaaS platforms: (Image Source: Software Advice ) Your marketing needs to have some mechanism for strongly differentiating your brand.

Paid Content 97

Paid Content Paid Search Agency Work Management Marketing Management 97

TrustRadius Marketing

NOVEMBER 2, 2022

2022 BEST SOFTWARE LIST. Recognizing the best software products based on their customer satisfaction, performance via reviews, and market size fit. Best Software List for enterprise business Best Software List for mid-sized business. To make the list products must have 40+ reviews from the past year and have maintained a trScore of 7.5 LEARN MORE.

Enterprise Management 98

Enterprise Management Digital Asset Management Work Management Marketing Management 98