Elevating B2B Customer Retention: Innovative Strategies for Lasting Relationships
Engagio
APRIL 12, 2024
This, in turn, leads to steady (and predictable) revenue and lower acquisition costs over time. This article will dive deep into the importance of customer retention, hitting on several techniques to not only keep — but also grow — your customer base. Account managers are also responsible for contract renewals and cross and upsells.
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