New Marketing Automation Options for Small Business in the VEST Report
Customer Experience Matrix
JANUARY 24, 2015
The system also extends beyond sales and marketing functions to include customer forums, Wikis, support tickets, project schedules with tasks assigned to individuals, and coupons. Hatchbuck was founded in 2011 and launched its product in 2013. Supported channels include email, SMS, direct mail, surveys, landing pages, and social media.
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