Social Pros 11 – Vanessa Sain-Dieguez, Hilton Hotels
Convince & Convert
APRIL 12, 2012
There’s a sense that social media is actually mitigating negative word of mouth for these large customer service organizations. We’re going to need more bandwidth. Eric : Yeah, I’ve seen him at a few Social Fresh conferences. He is a live wire and a smart guy. Jay : He is. Jay : Perfect.
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