article thumbnail

Social Media Marketing Terms You Need to Know

ClearVoice

It would be like word of mouth advertising, but at scale (thanks to social media). The network launched in 2009, and its growth was by word of mouth, and the platform become open to all in 2012. It's proof that word of mouth advertising is still one of the most effective forms of advertising.

article thumbnail

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

This is because B2B has a smaller potential customer base, a higher average price point, and a customer decision funnel that is more influenced by word of mouth and reputation. Top B2B marketing posts for 2009 (hint: social media) =-. Top B2B marketing posts for 2009 (hint: social media) =-. link to post]? Great stuff.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Even is Consumer Behavior?

The Customer

At the risk of sounding pedantic, we feel the consumer journey is going the way of dinosaurs and, instead, prefer the AARRR framework for marketing; Acquisition, Activation, Retention, Revenue, Referral: Acquisition – The first touchpoint between the brand/product and the consumer. Sharing referral code, word of mouth).

article thumbnail

Sales Pipeline Radio, Episode 234: Q & A with Jon Miller @jonmiller

Heinz Marketing

Obviously advertising, we can talk more about advertising as part of it, but it also has to do with your word of mouth strategy, your customer advocacy strategy. You can’t be account-based when your systems aren’t, and so, you need something that brings all your data together from all your systems and touchpoints.

article thumbnail

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Do you have systems in place that allow you to plug in all these new customer touchpoints and communications into enterprise-wide systems? The fundamental shift within the organization towards transparency and customer service is the bottom of the iceberg, while tweeting is just a tip. I like your FB group as a newsletter analogy.

article thumbnail

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

This could be very useful for some of the monitoring and metrics that we are doing with our touchpoints. [link] Josh Gunkel This is a great summary of tools. I am excited to try out SWIX and will be watching for your post about it. August 12, 2010 (766) Twitter Stream © 2008-2010 Convince & Convert, LLC. All rights reserved.

article thumbnail

The 39 Social Media Tools I’ll Use Today

Online Marketing Institute

This could be very useful for some of the monitoring and metrics that we are doing with our touchpoints. [link] Josh Gunkel This is a great summary of tools. I am excited to try out SWIX and will be watching for your post about it. August 12, 2010 (768) Twitter Stream © 2008-2010 Convince & Convert, LLC. All rights reserved.