Convince and Convert Blog: Social Media Strategy and Social Media.
Convince & Convert
JULY 28, 2010
Instead of the customer leaving your store (or unfollowing on Twitter), this help can encourage customers to stick around and tell their friends, thus increasing sales. Sales is fleeting, it has to be re-created every blasted quarter. Sarah Barnes Spot on. The less frustration customers experience, the better. taxi mike = genius.
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