Q&A with Acquia Chief Marketing Officer, Lynne Capozzi
ClickZ
JANUARY 29, 2020
The challenge for marketers in 2020 will not be encouraging adoption, but rather creating a smooth, informal, and continuous customer experiences. I worked my way up to become a general manager and vice president of marketing at Lotus Notes, which you may now know as part of IBM. At first, “customer experience” meant websites.
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