The Apple Logo on Apple Store facade in Hongkong at night in piece about Apple's embracing of AI.
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Apple's AI Moment Is Coming. It May Not Be Smooth

5 minute read
Alex Kantrowitz avatar
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Cultural, product barriers stand in the way of Apple capitalizing on AI. Will it be more like NVIDIA, or Google?

The Gist

  • AI announcement boosts stock. Tim Cook's AI product tease led to a 5% Apple stock jump.
  • Culture hinders AI speed. Apple's siloed culture slows its AI development progress.
  • Breaking norms for AI. Apple open-sources AI model, showing a shift in strategy.

Tim Cook recently indicated Apple would introduce an AI product “later this year,” and analysts celebrated. Deepwater Asset Management’s Gene Munster said Cook uttered “the magic letters for the first time,” adding “I’d officially welcome Apple to the generative AI freight train.” Even after mixed earnings and light guidance, Apple’s stock price jumped 5% in the week following.

Apple's AI Rollout: Not a Simple Switch

But Apple’s generative AI rollout may be more complicated than flipping a switch and enjoying NVIDIA-like prosperity. The company will have incumbency tradeoffs to consider, including how much to change iOS to make room for AI. And its culture isn’t built to develop sweeping AI products, as evidenced by its failures with the Homepod. Whatever the route, it won’t be simple. 

Related Article: Silent but Sentient: Apple Quietly Takes on AI Titans OpenAI and Google

Apple Scrambles After Missing AI Boom

That Apple missed the generative AI boom is not entirely surprising — and it definitely missed. “I can tell you in no uncertain terms that Apple executives were caught off guard by the industry’s sudden AI fever and have been scrambling since late last year to make up for lost time,” Mark Gurman wrote recently in Bloomberg. The company had been shipping iPhones and Macs at a record pace through the pandemic. And with business booming, its modus operandi was to refine its products, not reimagine them with radical innovation, so large language models didn’t merit much attention. 

Related Article: How Apple's New Privacy Measures Are Reshaping the Ways Brands Protect Customer Data

Apple Joins Race as AI Heats Up

But as the “generative AI freight train” picked up steam, it became evident Apple would need to get involved. An AI device called the Rabbit R-1 became the hit of CES — and sold out immediately — after a demo of its conversational layer on top of standard apps wowed observers. Ex-Apple employees at Humane also released an AI pin with similar functionality. OpenAI, meanwhile, began working to enable AI agents. None of these products are an immediate threat to the iPhone and iOS, but all could eventually displace some operating system functionality. It would be foolish for Apple to ignore them. And it isn’t. 

1970 sci-fi Old rusty robot on the railway tracks or cargo train background in piece about Apple's late arrival to the AI race.
But as the “generative AI freight train” picked up steam, it became evident Apple would need to get involved. thanakrit on Adobe Stock Photos

Learning Opportunities

Related Article: Where Apple's Vision Pro Leaves Meta

Apple's Cautious AI Path Focuses on Siri

The right way to add generative AI to the iPhone isn’t entirely straightforward though. Apple can’t make the iPhone into the Rabbit R-1. It would simply be too big of a change. So, its options for a big product overhaul may be mostly limited to the chronically disappointing Siri. And indeed, a better Siri may roll out later this year, according to Gurman, along with incremental improvements like AI-assisted writing in Pages and AI playlists in Apple Music. Similar to Google, Apple may be reticent to risk its core product to introduce AI functionality, and hence realize limited benefits from it.

Related Article: Tim Cook's Apple Has Been Meta's Best Friend. Completely by Accident

Apple's Culture Stifles AI Development Progress

Even if Apple were to figure out the perfect AI product solution, its culture is not set up to build it. When reporting my book, “Always Day One,” I came across frustrated ex-Apple employees who said the company’s silos held them back meaningfully. Machine learning engineers working on FaceID, for instance, couldn’t speak with counterparts solving similar computer vision problems in its self-driving car division. As a result, everything moved slower. 

Apple's Potential AI Super Team

Apple does, at times, concentrate resources toward critical initiatives when the situation calls for it, and that may happen for AI as well. “When those projects get the attention at the highest levels of the company, then they can draw from the whole company,” legendary Apple watcher John Gruber told me on Big Technology Podcast recently. Apple, for instance, might bring its best camera engineers to a product like the Vision Pro when it’s a high enough priority. The HomePod might not have merited that push, but with hundreds of billions of dollars in market cap now at stake, Apple could develop a super team to move faster. 

Related Article: Tech Myths and Facts: Vision Pro, Google Culture, Digital Ad Market Edition

Apple Breaks Norms to Embrace AI

There are already signs that Apple is willing to step outside its comfort zone to build AI products. The notoriously secretive company open-sourced an image editing AI model last week, signaling it’s willing to part with some of its longstanding norms to recruit AI talent and push the cutting edge forward. It’ll take more moves like this — and perhaps some more radical — for Apple to capitalize on the moment.

About the Author

Alex Kantrowitz

Alex Kantrowitz is a writer, author, journalist and on-air contributor for MSNBC. He has written for a number of publications, including The New Yorker, The New York Times, CMSWire and Wired, among others, where he covers the likes of Amazon, Apple, Facebook, Google, and Microsoft. Kantrowitz is the author of "Always Day One: How the Tech Titans Plan to Stay on Top Forever," and founder of Big Technology. Kantrowitz began his career as a staff writer for BuzzFeed News and later worked as a senior technology reporter for BuzzFeed. Kantrowitz is a graduate of Cornell University, where he earned a Bachelor of Science degree in Industrial and Labor Relations. He currently resides in San Francisco, California. Connect with Alex Kantrowitz:

Main image: hanohiki on Adobe Stock Photos

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