Feature
The Gist
- AI progress peak. OpenAI's GPT-4 Turbo marks a significant leap, enhancing AI's potential in customer experience and marketing.
- Generative AI evolution. Tracing back to the 1940s, generative AI significantly impacts industries, potentially boosting global GDP by 7%.
- AI training boom. Demand for AI skills fuels a surge in diverse courses and certifications, equipping learners for a dynamic job market.
For artificial intelligence (AI), 2023 has been a standout year. From the launch of OpenAI's GPT-4 Turbo to the significant strides in AI image generation tools, the year has seen AI technology leap forward in both functionality and accessibility.
This article highlights our top 10 AI articles of 2023, showcasing key advancements and discussions that have defined the AI sector.
10. OpenAI Launches GPT-4 Turbo, Pioneering New Era of Personalized AI
OpenAI's launch of GPT-4 Turbo introduced a significant new breakthrough for AI. This version expanded context handling to 128,000 tokens, improving user interaction and memory over long conversations. It also featured vision and sound capabilities and offered customizable GPTs, enabling personalized AI creation without the need for coding know-how.
These advancements promise to make big changes in customer experience (CX) and marketing, offering deeper, more meaningful interactions and a platform for users to create and monetize their AI innovations.
9. Generative AI Timeline: 9 Decades of Notable Milestones
Generative AI, a field with roots stretching back to the 1940s, has evolved significantly since its inception, influencing various industries and poised to boost global GDP by 7% in the next decade.
Early milestones included Claude Shannon's 1948 work on n-grams and Alan Turing's 1950 Turing Test. The 1956 Dartmouth Conference marked AI's official birth, followed by numerous advancements like Joseph Weizenbaum's ELIZA chatbot in the 1960s and the development of neural networks in the 1980s and 1990s. The 2000s saw AI enter mainstream consumer tech with Apple's Siri. Recent years witnessed rapid advancements with OpenAI's GPT models and the integration of AI in search engines.
8. 11 Best Artificial Intelligence Courses & Certifications
The increasing demand for AI skills in the job market has led to the emergence of various AI courses and certifications, covering essentials like machine learning, cloud computing and natural language processing.
These courses and certifications cover a broad range of AI areas, from basic concepts to advanced techniques. Completing these courses can lead to valuable certifications and a chance to meet growing industry demand for AI expertise.
7. Is This the Year AI Dominates the Call Center?
This year was pivotal for AI's role in call centers. AI and machine learning matured to enhance both customer experience and agent efficiency.
Innovations like IBM's natural language understanding software have revolutionized interactive voice response (IVR) systems, making them more efficient and responsive. AI's ability to provide real-time feedback, predictive analytics and in-depth analysis not only improved customer interactions but also benefited call center employees by automating routine tasks. However, despite AI's growing capabilities, human agents remain essential for complex interactions.
6. What Is Grok? Elon Musk’s ‘Rebellious’ New AI
Elon Musk's AI creation, Grok, developed by xAI, made a big splash in the AI landscape. Unlike conventional models, Grok can access real-time knowledge and is programmed to handle controversial or "spicy" queries with a blend of wit and rebelliousness.
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This AI, still in beta phase, has shown promising results, outperforming major AI models like ChatGPT-3.5 in benchmarks. Grok stands out for its willingness to answer questions other AI systems might reject, already demonstrating its unique approach on Twitter. Grok's launch aligns with Musk's vision of a less moderated internet, emphasizing free speech and less censorship, traits likely to be reflected in Grok's responses.
5. OpenAI Board Fires CEO Sam Altman
The OpenAI board dismissed CEO Sam Altman due to concerns about his candor in communications, leading to a shakeup in the organization. This leadership change occurred during a period of significant achievements for OpenAI, including the successful launch of ChatGPT and a substantial investment from Microsoft.
Altman, known for his prominent role in promoting and developing ChatGPT, had been a key figure in OpenAI’s rise in the AI industry. Following his dismissal, Greg Brockman, OpenAI’s president and co-founder, along with other executives, resigned. However, in a surprising turn of events, Altman was reportedly rehired by OpenAI, and the company’s board underwent significant changes.
4. Midjourney vs. DALL-E 2 vs. Stable Diffusion. Which AI Image Generator Is Best for Marketers?
In a world where AI image generators are now the norm, Midjourney, DALL-E 2 and Stable Diffusion stand out as leading options for marketers. These tools make it possible for even those without advanced skills to produce sophisticated graphics.
Midjourney, although not free, offers realistic images and features like image variations and upscaling. DALL-E 2, operating on a credit-based system, is more suited for small and medium-sized businesses due to its pricing flexibility. Stable Diffusion, free and open-source, is particularly advantageous for developers and enterprises, providing the fastest image generation and unlimited creations in its premium plan.
3. OpenAI Disables ChatGPT Bing Web Browser Plugin
OpenAI disabled the "Browse with Bing" beta plugin for ChatGPT-4, a feature that allowed the AI chatbot to search the internet for information. This decision was made on July 3 due to the plugin displaying content in undesirable ways.
The removal of the plugin was unexpected for users, particularly given ChatGPT's status as the fastest-growing app of all time. The integration of ChatGPT with Bing represented a powerful combination of AI and search engine technology. This development underscores the experimental nature of such AI tools and the ongoing efforts to refine them for reliability and appropriateness of content.
2. Top 5 Free Prompt Engineering Courses
Prompt engineering is a necessary skill for maximizing generative AI effectiveness. These free prompt engineering courses, ranging from beginner to advanced, delve into the intricacies of how to craft input text prompts for desired AI outcomes.
Key courses include OpenAI and DeepLearning.AI's "ChatGPT Prompt Engineering for Developers," focusing on API calls to build AI applications, and Coursera's "Prompt Engineering for ChatGPT," offering extensive training over six weeks. These resources are invaluable for anyone seeking to enhance their skills in this high-demand field, with potential high-paying job opportunities on the line.
1. How to Set up and Use the ChatGPT Web Browsing Plugin
ChatGPT rolls out a web browsing feature and access to over 70 third-party plugins, giving the tool the ability to pull in recent online data and provide more relevant responses. To use these features, users must subscribe to ChatGPT Plus, which costs $20/month, and enable the beta features in the settings menu.
When using the web browsing plugin, users can watch ChatGPT browse the web, check links and gather information. Additionally, ChatGPT Plus offers a range of third-party plugins, developed independently but supported by OpenAI. These plugins can be accessed through the Plugin store and offer various functionalities, such as video creation, market data analysis and web content scraping.