Why Your B2B Business Needs a Customer Loyalty Program
The Lead Agency
MAY 11, 2022
The Golden Rule of Customer Loyalty and Retention. If a customer becomes part of something positive, memorable and walks away satisfied, they are 14 times more likely to return for another purchase, spread WOM, share their data, or re-engage with the brands in other ways. B2B companies are definitely not exempt from this rule.
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