Are You Falling for These 6 Customer-Centricity Myths?
Vision Edge Marketing
JANUARY 9, 2024
The published research has compared customer-centricity laggards to their counterparts. Here are some of the top and bottom-line benefits of adopting a customer-centric strategy: Research by Deloitte found that customer-centric companies were 60% more profitable compared to companies that were not centered on the customer.
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