Remove recency
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Inbox Nightmares: Webinar Recording + Q&A

Litmus

For most of the year I’d suggest even tighter – 6-9 months, but with holidays coming up you can open your recency data window to 13 months to catch people who last engaged last holiday season. You can also look to target them in other channels as some folks prefer SMS/push. Helen : I agree that 12-13 months is good.

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Are we “digital” yet? An algorithmic answer to a philosophical question

chiefmartech

Emails, website personalization, direct mail, SMS messages, (re)-targeted advertising, etc., Hello, recency bias. Maybe even someone else from that same company, firing your account-based marketing spidey-sense, calculated algorithmically, and reacted to algorithmically? all being executed algorithmically by software.

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Mobile customer lifecycle management in 2019: How to reach the hyperconnected

ClickZ

We recommend that our clients use a tool that can look at the recency, frequency, and monetary value of user actions within their apps. Recency shows how engaged customers are with a brand, and it’s also a great metric for retention. Send SMS with reactivation offer/discount. Use RFM analysis to identify crucial segments.

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How to maximize sales during the world’s largest shopping event – Singles’ Day

DotDigital

Customer modeling tools such as Recency, Frequency, Monetary ( RFM), and lead scoring ?will Identify the most successful conversion method – email, socials ads, SMS, Messaging apps and accordingly create promotions prior to the Singles’ Day that taps into your customer’s sentiments, and they will love you. .

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Are You Using First Party Data To Drive Personalized Customer Experience?

Marketing Insider Group

You can start with the data generated by your mobile web/application channels, offline sources/point-of-sale, CRM, email/SMS databases, beacons and sensors, as well as your call centers. Recency issues can also arise as data ages or as it gets passed from one system to another for processing.

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The Best Marketo Add-Ons for SMB

SmartBug Media

Sales reps see their leads ranked by recency of engagement and overall lead score. Other add-ons include a variety of advanced analytics and reporting tools, Mobile Push Messaging and SMS Messaging , and more. Here are five popular Marketo add-ons for mid-sized businesses, along with a few considerations for each. Sales Insights.

Marketo 66
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Customer Reviews and Testimonials: Why They Matter and How to Manage Them

ClearVoice

The most important review factors: 1) Star rating, 2) Legitimacy, 3) Recency, 4) Sentiment, 5) Quantity. Sending an email or SMS with a link isn’t the only way to ask. In 2020, Brightlocal found that: 87 percent of consumers read online reviews for local businesses in 2020 — up from 81 percent in 2019.