Inbox Nightmares: Webinar Recording + Q&A
Litmus
OCTOBER 12, 2020
For most of the year I’d suggest even tighter – 6-9 months, but with holidays coming up you can open your recency data window to 13 months to catch people who last engaged last holiday season. You can also look to target them in other channels as some folks prefer SMS/push. Helen : I agree that 12-13 months is good.
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