Cintell

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Understanding the B2B Buying Disconnect

Cintell

Every B2B technology business wants to be focused on the customer, from marketing efforts to product innovation. According to the TrustRadius report, the average buyer spends between $11,000 and $50,000 on just one technology product (with nearly a quarter spending over $100,000). Survey participant in the B2B Buying Disconnect Report.

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How to Create Your Buyer Persona: the What, the Why, and the How

Cintell

After making an initial market assessment, determining buyer personas is the next logical step in defining marketing, product, and the overall business strategy. After all, business and product development, as well as marketing activities, all come from knowledge about the target audience.

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Cintell Partners with the Customer Intelligence Institute to Help Companies Better Understand Their Customers

Cintell

Companies taking advantage of the Cintell, Customer Intelligence Institute association will gain greater understanding of target audiences interested in their products through foundational primary and secondary research.

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29 Ways to Use Your Personas

Cintell

Train new employees on persona segments just as much as you train them on your products and services. For Product Marketing. Create and share personas with product marketing and product development to ensure the product lifecycle begins (and ends) with the customer in mind (and include their feedback!).

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38 Handy Stats to Prove the Value of Personas

Cintell

Instills shared understanding between marketing, sales and product. Improves sales productivity. New product launches: Ex: $1B+ Global Workforce Management Software saw 28% higher campaign response rate (SiriusDecisions). Market-driven companies are 2X faster getting new products to market (Pragmatic Marketing).

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The Right Customer at the Right time

Cintell

Knowing who the decision makers and influencers are among your customer contacts will allow you to cover all the bases and build long lasting and productive relationships. A tremendous amount of data is available to analyze through social networking channels that can continually educate and inform you about your buyers.

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What’s the Difference Between Buyer, Customer, and User Personas?

Cintell

Buyer personas are focused on prospects looking to solve a problem or meet an objective that your products, solutions or services help them to achieve. User personas are designed to address the perspectives of those who work with your products, solutions or services on a daily basis. Further reading: Learn more.