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How Agile Marketing Boosts Morale and Employee Satisfaction

Marketing Insider Group

In this year’s State of Agile Marketing Report , 31% of the marketers surveyed indicated that increasing employee satisfaction, in particular, was making its way ever-higher up their list of priorities. Employee satisfaction guaranteed. The statistics for ad hoc and traditional teams were nowhere near as positive.

Planning 262
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Speed Sells: The Crucial Role of Time in Customer Satisfaction

Drew Neisser

From auditing your current responsiveness to baking in a “fast pass,” prepare to transform customer interactions into swift, memorable experiences that promote loyalty and positive word-of-mouth. Don’t miss out on these game-changing insights that could set the pace for your company’s future!

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Searching for a Chief Growth Officer for Your Business? This Position Description Can Help Your Search

ANNUITAS

The financial benefits speak for themselves , but the benefits to process and internal alignment (and employee satisfaction) make naming a CGO a mandate for 2023. We have put together this handy position description for you to peruse, and even use in your search. You can download a handy PDF version of this position description here.

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Does Employee Satisfaction Affect Customer Satisfaction?

Brandpoint

Hospitality employees, tellers, cashiers, retail employees and other customer service positions are on the front lines when it comes to the way your customers experience and interact with your company. They mashed up that data with the American Customer Satisfaction Index (ACSI). Short answer: Yep. point increase on the ACSI.

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10 Ideas to Improve Employee Satisfaction This Year

EveryoneSocial

As workforces become more remote and distributed, managers and leaders need to find ways to promote employee satisfaction. Retention, employee engagement , and job satisfaction will all contribute to company success. What is Employee Satisfaction? Employee satisfaction measures how happy or content people are with their jobs.

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How to measure customer satisfaction in B2B markets

Savanta

How do you measure customer satisfaction in B2B markets? What questions should you ask in a customer satisfaction survey? Fair questions, but first ask yourself this: should you measure customer satisfaction? It’s counter-intuitive, but in B2B markets sometimes customer satisfaction doesn’t actually matter.

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How to measure customer satisfaction in B2B markets

Savanta

How do you measure customer satisfaction in B2B markets? What questions should you ask in a customer satisfaction survey? Fair questions, but first ask yourself this: should you measure customer satisfaction? It’s counter-intuitive, but in B2B markets sometimes customer satisfaction doesn’t actually matter.