Confusing Customer Segmentation, Buyer Profiling, and Buyer Personas Harms Marketing

Tony Zambito

In the 15 years since originating the concept of buyer personas in 2001, there has been one issue that continues to plague fully understanding exactly where, how, and why buyer personas can be beneficial. Compounding the issue today is the prevalent use of the term buyer persona to describe customer segmentation and buyer profiling efforts. I believe, in part, the issue is fertilized by efforts to capitalize on the emerging popularity of the term buyer persona.

Created Buyer Personas? Here’s What To Do Next

Heinz Marketing

So after many hours and iterations, your team has landed on the perfected set of buyer personas. Detailed with pain points, goals, job responsibilities and attitudes, these personas represent who you want to market to. . Update Your Personas Regularly.

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How To Use Personas For Better Marketing

Zoominfo

Today, we have things like automation, data, and buyer personas to fall back on. And in order to achieve that, you need buyer personas. What Are Buyer Personas? By now, you probably know what a buyer persona is. This is where personas come in.

7 Reasons To Update Your Buyer Insights And Buyer Personas

Tony Zambito

Buyer personas are archetypal representations of actual buyers that articulate insights into their goals. Your buyer personas are a picture in time of your buyers. There is an important caveat to updating buyer insights and buyer personas.

Mapping Personas in Your Marketing to Maximize Value

Speaker: Samantha Stone, author of “Unleash Possible: A Marketing Playbook that Drives Sales”

Developing and utilizing Personas is hard work! Join Samantha Stone, author of “Unleash Possible: A Marketing Playbook that Drives Sales," in this amazing session where you’ll learn actionable tactics for going beyond firmagraphics to integrating truly insightful persona indicators.

Two Voids Buyer Personas Can Fill To Achieve Growth Strategies

Tony Zambito

Two voids that require buyer insights and growth-focused buyer personas. When buyer personas were first originated in 2001, they were designed to be strategic in discovering as well as validating business growth strategies.

50 Email Segmentation Tips You Need to Use Now

Optinmonster

Email segmentation can drastically improve the effectiveness of your email marketing campaigns. In this guide, we’ll share 50 email segmentation ideas that the pros use to create targeted email lists. Because smart marketers know the value of email list segmentation.

Are your marketing personas your sales market segments?

Biznology

All marketers worth their salt have created a set of personas. Personas give your writers a specific person to write for. The problem comes in when you haven’t thought through how those personas relate to market segments. Market segments are often used in marketing plans to decide which groups of prospects to target, but they are also frequently used in sales plans. Often, sales teams take different approaches with different market segments.

How to Create a B2B Buyer Persona – Six Key Dimensions

Webbiquity

There are lots of different ways to create B2B buyer personas. But not all buyer persona templates and guides are equally effective. The key is to create a persona that is actionable. The Six Dimensions of a B2B Buyer Persona.

Use Buyer Personas to Segment by Buying Behavior

Tony Zambito

  We look at opportunities via company name, whether they are Global 2,000 or Fortune 500, deal size potential, and other few factors that likely make up segmentation.    Here is where buyer persona development can be of help.  What buyer persona research can reveal are distinctive buying behaviors within industries, marketplaces, organizational types, and etc.  Creating Scenarios About Your Social Buyer Persona (buyerpersonainsights.com).

How to create marketing that sings—with the most effective marketing personas

Litmus

The answer may very well be: Personas. What is a persona? A persona—sometimes called a user or buyer persona—is a representation of your key audience. It’s important to note that personas are representations only. What makes a good persona?

What Are the Benefits of Market Segmentation?

Sharpspring

Exploring the benefits of market segmentation can help you! In its simplest terms, market segmentation divides your customers into groups based on a set of characteristics. There, you’ve just segmented your market, but you can go much deeper. Market Segmentation Characteristics.

List Segmentation: The Key to Email Marketing

Zoominfo

Enter email list segmentation—the key to successful email marketing. Today’s blog post answers your most pressing questions about list segmentation and explains why you should segment your lists today. The Beginner’s Guide to Email List Segmentation. What is list segmentation? List segmentation is exactly what it sounds like – the process of breaking up an email list into several smaller, more targeted lists. Why is list segmentation effective?

Moneyball Campaigns: Map and Define Marketing Campaign Segments By Territories

Leadspace

Now let’s look at how to turn the profiles within your TAM into actionable segments to drive your business. What makes a segment more “closeable”? We believe that the best segment strategy starts with two things – coverage and context. Better segments.

Why Personas Fail

Cintell

There’s plenty of fervor around the need for buyer personas; so why do some fail to deliver real value? From where I sit, we have entered a new phase in the evolution of buyer persona maturity in marketing– or maybe this has been the phase we’ve been stuck in ever since the phrase “buyer persona” was first coined years ago, first in the design movements of the 90’s, and later into marketing and sales. Personas fail: 1. Do you know where your personas are?

Choosing the Right Social Media Platforms for Your Buyer Personas

Marketing Insider Group

This question prompts the creation of marketing personas, and the answers vary widely. For most B2B content creation , personas guide marketers in developing tailored pieces that resonate profoundly with a particular group. Some personas act as a ‘champion’ for a product or business.

Targeted Email: Segmenting Customers by Average Order Value

SendX

While using email segmentation to play the “long game” (i.e., That said, today we’re going to focus on using email segmentation strategies that will allow you to create targeted emails that nudge your customers to take action without delay.

Order 195

5 Reasons Why Your Buyer Persona’s Aren’t Good Enough

B2B Lead Generation

Bad buyer personas. Think about it, your buyer personas are the building blocks of your marketing campaigns. That’s why I’m sharing five easy ways to improve your buyer personas. What is a buyer persona? In the most basic sense of the phrase, a buyer persona is a profile of your ideal customer. Large companies often have multiple buyer personas that span multiple industries, demographics, and product offerings. What does a buyer persona look like?

Customer Segmentation: How to Woo Leads with the Right Content

Zoominfo

When you get customer segmentation right, you not only show leads content that makes sense to them, but you get your audiences excited about buying from you. What Is Customer Segmentation? Customer segmentation is a marketing strategy that organizes buyers into groups.

What is Audience Segmentation and Why is it Important for Content Marketing?

DivvyHQ

But this scenario may not come to pass often if you haven't introduced audience segmentation into your content strategy. Getting the right content in front of the right buyer is the heart of well-deployed content marketing.

How do you segment your market?

Biznology

Clients ask us all the time to help them with the right characteristics for personas–which are essentially market segments. We focus mainly on these characteristics to target marketing messages, but they are also highly valuable for segmenting your analytics. Each time you run an A/B test, or look at your analytics, you can look at the results in aggregate, but sometimes it can be very helpful to break things down by these segmentation characteristics.

Are Your Buyer Personas Data Overkill?

Tony Zambito

As the concept of buyer personas has crept into the conscious of both B2C and B2B Marketing, so has misguided representations of buyer personas become prevalent. With many touted frameworks and processes being representative of buyer personas in name only. These misrepresentations have also led to a tendency to throw everything, including the kitchen sink, into crafting buyer personas. This same urge is being applied to buyer personas.

What Are the Benefits of Market Segmentation?

Sharpspring

Exploring the benefits of market segmentation can help you! In its simplest terms, market segmentation divides your customers into groups based on a set of characteristics. There, you’ve just segmented your market, but you can go much deeper. Market Segmentation Characteristics.

What Are the Benefits of Market Segmentation?

Sharpspring

Exploring the benefits of market segmentation can help you! In its simplest terms, market segmentation divides your customers into groups based on a set of characteristics. There, you’ve just segmented your market, but you can go much deeper. Market Segmentation Characteristics.

Buyer Persona 2.0 – Part 7 – Buyer Personas Segmentation

Tony Zambito

Over the past few years, our firm Goal Centric has engaged with high profile organizations that place a high value on performing market segmentation.   Where buyer personas fit in the scheme of segmentation has been a source of confusion since the early days of design personas.   There has been misconceptions about how buyer personas are either in opposition to or not useful to segmentation.     Buyer Personas Segmentation.

3 Steps to Applying Your Personas to Segmentation

Marketo

You have spent months creating your list of personas. How do you actually humanize these personas, find them in the marketplace, and target them appropriately? The answer lies in using technology to create segments, and tailor your marketing to each persona by assigning it a segment. Segmentation is the practice of dividing your database into identifiable groups for the purpose of tailoring your marketing and communication to your target audiences.

Use B2B Buyer Personas to Gain Consensus on Objectives

Marketing Interactions

By gathering and applying in-depth buyer intelligence with buyer personas, you can mitigate non-consensus due to differing objectives that stall deals and escalate regret. I think of them as Organizational Personas. Why ETAs Don’t Replace Buyer Personas.

Developing Your Target Personas 

ATAK Interactive

Introduction to Buyer Personas . Enter buyer personas. buyer persona ?is When creating your buyer persona(s), consider including customer demographics, behavior patterns, motivations, and goals.? . Why do we c reate Buyer Personas? . Target Personas Example .

10 Tips for Better Behavior-Based Segmentation

Sharpspring

Segmenting customers based on their buying and decision-making patterns is essential to effective, personalized marketing. To help your company streamline marketing tactics , here are ten helpful tips for enhancing your behavior-based segmentation. What Is Behavior-Based Segmentation?

Audience Segmentation Essentials for B2B Marketing Strategy

TrueInfluence

Audience segmentation refers to differentiating and categorizing audience groups into various sections based on their online behavior, demographics and demands. Audience segmentation creates smaller, ever-more-refined target groups based on particular qualities. .

Reinvent B2B Sales With Buyer Personas

Tony Zambito

  Buyer Persona Development can be a process and means for B2B Sales to reinvent itself.  Don’t Fall in the Profiling Trap : a misunderstanding I wrote about in my recent article, Use Buyer Personas to Segment by Buying Behavior , is thinking that buyer personas are a profiling of specific titles and/or roles in your target organization.  Design for Sales Readiness : the design of buyer personas should focus on sales readiness in B2B Sales. 

The Future of Buyer Personas is Social - Part 1

Tony Zambito

About a dozen years ago, I became involved with personas through fate by meeting Alan Cooper , at the time he just finished his landmark book The Inmates Are Running The Asylum , and becoming enamored with personas as a process to build more user friendly products.    Along with Alan Cooper, these folks are the real forerunners of personas back in the late ‘90’s.    I wound up on a path afterward searching for a way to make buyer personas a reality. 

Beware of These 4 Common Persona Mistakes

Content4Demand

Personas can be incredibly useful in B2B marketing—provided you’re including the right details. Those details might vary depending on your industry or your solution, there are at least four common persona mistakes everyone should avoid. Update & Refine Your Personas.

Why Personas Fail

Marketing Insider Group

There’s plenty of fervor around the need for buyer personas; so why do some fail to deliver real value? From where I sit, we have entered a new phase in the evolution of buyer persona maturity in marketing– or maybe this has been the phase we’ve been stuck in ever since the phrase “buyer persona” was first coined years ago, first in the design movements of the 90’s, and later into marketing and sales. This gap is what the next phase of buyer persona maturity is all about.

Developing Your Target Personas 

ATAK Interactive

Introduction to Buyer Personas . What is a Buyer Persona? . buyer persona ?is When creating your buyer persona(s), consider including customer demographics, behavior patterns, motivations, and goals.? . Put more simply, you segment your ideal customers into different categories and call them goofy names like Sign Industry Steve, trying to get into their mindset and u nderstand their pain points , goal s, etc. Why do we c reate Buyer Personas? .

How to Segment Content According to Buyer Persona

Golden Spiral

That’s where buyer personas come in. In our experience, buyer personas really become valuable when you start segmenting content to each of them. Segmentation allows you to deliver hyper-personalized marketing communications that resonate with your audience, and even has the potential to lower the cost of acquiring new leads. Here’s how you can use buyer personas to build an effective segmentation strategy.

Jump-start your content marketing through better market segmentation

Biznology

Yesterday’s Biznology® Webinar with Monique de Maio was about targeting different customer segments in your marketing. In this free 30-minute Biznology® webinar, we talked about how to build personas to segment your customers, use composites of the vital attributes of your customers to create different messages for each segment of your customers, and how to select the best outlets for these messages and content.

How Can You Use Data to Build Better Personas?

Zoominfo

At their best, personas can help us better understand users and meet their needs. personas based on poorly sourced data, or worse, no data at all), they can be highly misleading and result in failed product launches, subpar marketing campaigns, and lost sales. Identify buyer personas!

How to Create Accurate Buyer Personas

Sharpspring

But what about developing buyer personas? And effectively developing buyer personas can help you do just that. Buyer personas are fictionalized profiles of individual ideal customers, rooted in data from your existing successes. Buyer Persona Statistics.

7-Step DIY Data Segmentation For Account-Based Marketing

Zoominfo

When confronted with the details – database management, customer account segmentation, and content creation – many companies balk and decide that perhaps ABM isn’t the right road after all. Discover your best marketing account segments from within your current customer base.