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Role of social media in knowledge management

Biznology

There are a few important similarities between knowledge management and social media. Social media, on the other hand, is there to tell you what you peers deem important, based on their own life experiences so far, and you are there to ascertain, judge or agree with what they have to say. Keep your faithful users up to date.

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Hindsight 20/20 Series: 4. Your social business platform as a shopping mall

Biznology

At some point during your social business journey, you’ll figure out that being the new kid on the block or having the latest shiny new tool in your communications box only takes you so far. And, come on, “social” is not even that new anymore, so you can’t keep playing that innovation card.

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What social teams can learn from internal communications about effective COVID-19 messaging

Sprout Social

If there’s one thing that’s true, it’s that social marketers know how to roll with the punches. The COVID-19 crisis has certainly put social marketer’s flexibility to the test. Faced with a global crisis, social marketers have had to rethink their entire strategies and even scrap whole campaigns that no longer feel relevant.

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Social business, the forest and the garden: Your intranet is not the Internet

Biznology

If page-rank search, blogs, wikis, social networks and microblogging work so well out there, they should just thrive in the workplace too, but we now know for a fact that they often don’t. You may no longer remember this, but back in 2006, wikis were all the rage. Williams was published.

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Why internal Social Business Platforms matter

Biznology

As Social Business Platforms make their headway into corporate environments, many people start asking why we are trying to change something that served us so well for many years. Image via Wikipedia. After all, face-to-face meetings, emails, telephone and shared files have all proven their value, and are alive and well in most enterprises.

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Venntive Adds Communities to Small Business Marketing Automation and CRM

Customer Experience Matrix

It also includes full Web site management and social media monitoring and posting, but those are natural extensions for sales and marketing. Members can share discussion forums and Wikis and be assigned rights such as access to specified information about each other. It has taken me some time to form a clear picture of Venntive.

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Squirrels, long working hours, and social technologies

Biznology

Sometimes it’s hard to believe that the first PC I owned, 20 years ago, had a puny 40 MB hard drive. Looking at the professional side of things, the scenario is even scarier: you go away for some well deserved vacation, and on your first day back you have hundreds, if not thousands, of email messages waiting for you.