Launch Marketing

OCTOBER 14, 2020

Surveys are a powerful tool for transforming business practices to better satisfy both clients and coworkers. For a B2B organization, surveys can be used for a variety of purposes and provide insight on customer satisfaction, market research, product feedback and company culture. What is the purpose and goal of your survey?

Customer Surveys 83

Customer Surveys Practices B2B Marketing Customer Satisfaction 83

SmartBug Media

NOVEMBER 9, 2021

There are a number of reasons that marketers send surveys to customers, most often to better understand their target market and improve customer satisfaction. When It Comes to Survey Responses, More Is Better. Here are 10 top reasons for low response rates: Surveys are too long, difficult to answer, or time-consuming.

Response Rate 105

Response Rate Customer Surveys Marketing & Strategy Customer Satisfaction 105

Heinz Marketing

OCTOBER 15, 2021

In my last post , I talked about some methods of automatically cleaning survey data to fix a few common usability issues that come from most survey tools. In this post, we will go over some tips on what to look for that could cause issues in your survey data sets. There are two times to do this: Before the survey.

Customer Surveys 109

Customer Surveys Tips Planning Sample 109

Savanta

MAY 15, 2017

There are six steps if you’re looking to conduct your own business to business survey. Three, pilot the survey. After all, how hard can it be to design a survey? If a valued customer or prospect receives a poorly designed survey, they’ll quite rightly question how much you really value them and their opinion.

Business to Business 120

Business to Business Customer Surveys Business Opinions 120

Zoominfo

SEPTEMBER 3, 2018

But, we have a simple fix—surveys! Whether you realize it or not, marketers can use surveys to reach important business goals. 1. Surveys help marketers understand their target audience. Surveys can reveal important details about your target audience. Ready to learn more? Let’s get started! What is your age?

Customer Surveys 133

Customer Surveys Business Webinar Metrics Buyer Personas 133

Sprout Social

MARCH 7, 2022

Maybe you think you’re in a happy relationship with your current brand survey routine. Commissioning a five-figure biannual brand perception survey—and spending multiple months on data collection and analysis—means the research you conduct will always be stale. What is a brand survey? But what about the rest of the year?

Customer Surveys 92

Customer Surveys Brand Identity Branding Paid Search Agency 92

KoMarketing Associates

JULY 12, 2017

Sprout Social recently conducted a survey in Q2 2017 to determine how customers view brands that want to be perceived as “cool,” specifically via social media. Consumers are notoriously opinionated about what they want from brands on each social platform.”. B2B Marketers and Social Media Usage.

Social Media 120

Social Media Customer Surveys Social Marketing Media 120

Zoominfo

SEPTEMBER 3, 2018

But, we have a simple fix—surveys! Whether you realize it or not, marketers can use surveys to reach important business goals. How Can Surveys Help A B2B Business? Surveys Help Marketers Understand Their Target Audience Surveys can reveal important details about your target audience. Ready to learn more?

Customer Surveys 100

Customer Surveys Business Webinar Metrics Buyer Personas 100

KoMarketing Associates

MAY 8, 2017

Most marketers agree that video is an important component of content marketing, but a new survey suggests that their opinions on advertising slightly differ by age group.

Customer Surveys 120

Customer Surveys Video Marketing Advertising Agencies Paid Search Agency 120

Outgrow

MARCH 7, 2024

It helps us dive deeper into opinions and sentiments. A Likert scale is a simple rating tool used to measure users’ opinions. Likert scales are easy to use and understand, making them popular in surveys , questionnaires, and market research. For example: You can ask a question like “What’s your opinion on LGBTQ issues?”

Outgrow 52

Outgrow Allocation Customer Satisfaction Planning 52

Outgrow

MARCH 7, 2024

It helps us dive deeper into opinions and sentiments. A Likert scale is a simple rating tool used to measure users’ opinions. Likert scales are easy to use and understand, making them popular in surveys , questionnaires, and market research. For example: You can ask a question like “What’s your opinion on LGBTQ issues?”

Outgrow 52

Outgrow Allocation Customer Satisfaction Planning 52

Optinmonster

MAY 27, 2021

The best way to do this is with an exit survey, so customers can quickly rate and review their experience. In this tutorial, we’ll show you the easiest and most effective way to display exit surveys on your site. In this tutorial, we’ll show you the easiest and most effective way to display exit surveys on your site.

Customer Surveys 79

Customer Surveys Marketing Websites Click Rate Template 79

B2B Marketing Directions

AUGUST 8, 2021

David Ogilvy, Founder of Ogilvy & Mather Research surveys have become a prominent feature of the B2B marketing landscape in recent years. Today's survey technology tools make it relatively easy to create survey instruments and conduct online surveys. The first two posts in the series are available here and here.

Customer Surveys 52

Customer Surveys B2B Thought Leadership Validation Opinions 52

Hubspot

MARCH 31, 2021

With a post event survey, you'll learn what attendees thought about the event, how they heard about it, and what they enjoyed most. In fact, 90% of virtual event organizers use surveys to measure attendee satisfaction. Below, let's review the best post event survey questions to ask. How satisfied were you with the event?

Customer Surveys 89

Customer Surveys Customer Satisfaction Event Marketing Marketing Budget Creation 89

Martech

APRIL 22, 2024

The report is based on a survey of 4,000 consumers in the U.S., While only 52% of inert customers had a very favorable opinion of their preferred brand, this rises to 84% among fandom purchasers. This reflects “a desire for more conscious decision-making,” Intuit Mailchimp said in a release. Canada, the U.K.

Buy 93

Buy Brand Identity Branding Loyalty 93

Savanta

APRIL 2, 2013

Dodgy surveys parading as fact. Next time survey numbers are presented as conclusive fact, here are three questions you might want to ask. Who was surveyed? . The power of surveys is that by speaking with just a proportion of the target market, the likely opinion of all can be deduced. No really, who was surveyed?

Customer Surveys 120

Customer Surveys Bundling RSS Opinions 120

Savanta

APRIL 2, 2013

Dodgy surveys parading as fact. Next time survey numbers are presented as conclusive fact, here are three questions you might want to ask. Who was surveyed? . The power of surveys is that by speaking with just a proportion of the target market, the likely opinion of all can be deduced. No really, who was surveyed?

Customer Surveys 120

Customer Surveys Bundling RSS Opinions 120

Marketing Insider Group

MAY 2, 2023

Some examples of zero-party data include: Gated form fills Newsletter sign-ups Quizzes Customer surveys Product preferences Online chat Image Source: FactoReal When you include zero-party data in your strategy, you can create more personalized and engaging experiences for your audience. Engagement. Run email campaigns. Feature pop-ups.

ROI 232

ROI Webinar Metrics Privacy Content 232

Optinmonster

MARCH 21, 2024

Customer feedback is any information that a company collects from customers about their experiences and opinions. Customer feedback includes information a company specifically asks for through website surveys, customer support logs, product questionnaires, on-site reviews, customer interviews, and more.

Marketing Websites 105

Marketing Websites Tips Customer Surveys Customer Satisfaction 105

Outgrow

APRIL 8, 2024

Feedback forms are tools designed to collect opinions and insights from individuals about a particular product, service, experience, or event. You can take a look at Starbucks’ partner experience survey. You can take a look at Outgrow’s target market survey for example. What Are Feedback Forms?

Outgrow 52

Outgrow Customer Satisfaction Work Management Marketing Management 52

Content4Demand

AUGUST 27, 2021

Like Surveying on Steroids. High-quality behavioral data is especially good for this because it can help answer very specific questions about your market at multiple levels with much more agility than legacy survey data is able to. In essence, behavioral data from known people in a specific category is like surveying on steroids.

Intent Data 59

Intent Data Intent Customer Surveys Content 59

Tomorrow People

NOVEMBER 25, 2021

Voice of the customer data represents the opinions, desires, demands and motivations of your target customers. Customers are an important stakeholder to your company, so it’s key that their personal opinions are taken into account. With VoC, customers’ opinions have a direct pathway to your entire organisation.

Opinions 156

Opinions Sample Focus Group Customer Satisfaction 156

B2B Marketing Directions

OCTOBER 9, 2022

Source: "The CMO Survey" (Christine Moorman, 2022) (This month's Research Round-Up continues my review of selected B2B findings from the September 2022 edition of "The CMO Survey." In this post, I'm discussing what the survey found pertaining to the growth and impact of marketing analytics and "working from home" in B2B marketing.)

CMO 52

CMO Customer Surveys Analytics Research 52

Buffer

JUNE 24, 2021

Thus, in the spring of 2021, we put out a survey to the EPD teams to understand the level of engagement of our team members and our “eNPS” — employee NPS, or if team members would recommend Buffer as a place to work. Below, we’d love to share the survey results transparently through the note I shared with our team.

Customer Surveys 63

Customer Surveys Thought Leadership Statistics Fulfillment 63

Moz

MARCH 1, 2020

At Path Interactive , we conducted a survey to find out how users feel about the information they encounter in Google’s organic results. About our survey respondents and methodology. But does the average searcher actually feel that way? Out of 1,100 respondents, 70% of live in the United States, 21% in India, and 5% in Europe.

Customer Surveys 76

Customer Surveys Google SERP Display 76

Martech

MARCH 6, 2024

A majority (53%) of marketers believe AI will “significantly enhance” the way shoppers are targeted and served relevant ads, according to a survey of 200 CPG advertisers commissioned by in-store media technology company Cooler Screens. 1% have no opinion on AI’s effectiveness in this context. Personalization.

Marketing AI 111

Marketing AI Media Paid Search Agency Privacy 111

Martech

FEBRUARY 5, 2024

Which of the three statements below comes closest to your view when it comes to email surveys and review requests: A. Because a recent debate in an online email marketing community over resending feedback requests like email surveys and purchase reviews got me thinking about broader issues. The boss told us to do it.

Ideal Customer Profiles 121

Ideal Customer Profiles Trigger Marketing Customer Surveys Allocation 121

Marketing Insider Group

JANUARY 3, 2023

There are several ways to monitor feedback, including surveys or focus groups, online reviews, and general communication. And you’ll be able to show your clients you value their opinions and ongoing success, encouraging greater customer retention.

Marketing Strategy 342

Marketing Strategy Marketing & Strategy B2B Marketing Customer Satisfaction 342

Martech

JANUARY 9, 2024

Here are some research tools and tactics to use before the event: CRM systems Surveys Focus groups Social media Community forums Previous events Digital content (webinars, whitepapers, etc.) External data sources like social media also help to build a complete picture. “It Audience data from these sources will help you create personas.

Optimization 106

Optimization Ideal Customer Profiles Customer Surveys Communities 106

Hubspot

MAY 8, 2019

To obtain an accurate depiction of your target audience, brand, and consumers, it's vital you invest in survey software and questionnaire tools. Survey and questionnaire tools can help your team test new products, gauge the effectiveness of your marketing efforts, and further identify user sentiment about your brand.

Customer Surveys 77

Customer Surveys Software Tools Marketing AI 77

Moz

DECEMBER 16, 2020

We could have held off on launching this year's reader survey, but we decided to move forward anyway because we know your work and your interests have been impacted, and we wanted to know how much. I'm excited to share with you the results from that survey in this post. Methodology. Who our readers are. Let's dive in.

Customer Surveys 57

Customer Surveys Industry CMS SEO Social Media 57

Marketing Insider Group

SEPTEMBER 16, 2019

Data grabs your audience’s attention faster than opinions and it adds credibility to your story. SurveyMonkey was so confident that people preferred consuming content with data that it conducted a survey (go figure) to prove it. To start, solid numbers give a premise or opinion a bit more legitimacy. Everyone loves data.

Relevance 193

Relevance Research Opinions Content 193

Webbiquity

NOVEMBER 6, 2018

Not that the opinions of buyers didn’t matter ; of course, private enterprises have always thrived (or not) based on satisfying consumer desires. Sure, I’ll fill out a survey! ” communications (emails, automated phone surveys, text messages…) have proliferated, they’ve become annoying.

Enterprise Management 178

Enterprise Management Work Management Marketing Management Customer Surveys 178

Litmus

OCTOBER 24, 2023

These ESPs are the best of the best, and all ranked highly in the opinions of you all, our dear audience. The list of ESPs above is based on the data we received from the surveys we run regularly throughout the year. Which ESP is the most popular among email marketers? Drumroll, please! And for good reason.)

Service 95

Service Peer-to-peer Eloqua Opinions 95

Marketing Insider Group

MAY 31, 2023

The customer has narrowed down their opinions and is ready to make a purchase decision. InMoment Image Source: InMoment InMoment is a cloud-based platform that businesses use to gather and analyze customer feedback from: Surveys Social media Review sites It’s basically a one-stop-shop for all your customer experience optimization needs.

Enterprise Management 259

Enterprise Management B2B Marketing Tools Marketing Management 259

Contently

OCTOBER 18, 2022

Getting unfiltered buyer opinions. Scour through online reviews to find the perfect swipeable copy, honest buyer opinions, and why customers choose you over competitors. Customer surveys are one of the most common ways to do customer research, according to Hotjar’s State of Experience Report.

Research 156

Research Paid Search Agency Companies Marketing Budget 156

ClearVoice

JUNE 23, 2020

What is a survey panel? Having a well-built survey is important, but having a well-targeted group of people to take your survey is imperative. A survey panel is a group of people you have access to who can fill in your survey and help you find the answers to your business questions. Click To Tweet. Ease of use.

Customer Surveys 59

Customer Surveys Product Focus Group Pricing 59